Shipping Policy

At Noah Chic, we are committed to delivering your fashion and apparel orders as quickly and efficiently as possible. Below are the details of our shipping policy:

1. Shipping Method

• Cash on Delivery (COD): We only offer Cash on Delivery as a payment option. Payment for your order will be collected in cash when the delivery is made.
• Shipping Carrier: We work with trusted delivery partners to ensure timely and secure delivery of your orders. The specific carrier may vary based on your location.

2. Shipping Timeframes

• Order Processing Time: All orders are processed within 1-2 business days from the date of order confirmation. You will receive a notification once your order is ready for dispatch.
• Delivery Time: The delivery time for your order typically takes 3-7 business days, depending on your location. Please note that delivery times may vary during peak seasons or due to unforeseen circumstances such as weather or logistical issues.

3. Shipping Costs

• Free Shipping: We offer free shipping on all orders. There are no additional shipping fees for cash on delivery orders.
• Shipping Restrictions: Currently, we only ship. We may not be able to deliver to certain remote locations. If there are any delivery issues with your location, our customer service team will notify you.

4. Order Tracking

• Once your order is dispatched, you will receive an email or SMS with tracking information (if available). You can track your order using the provided details to stay updated on its delivery status.

5. Delivery Confirmation

• COD Payment: Payment for your order is due at the time of delivery. The delivery representative will collect the payment in cash. Orders will not be processed for delivery without confirmation of the order details and delivery address.
• Unsuccessful Deliveries: If you are unavailable to receive the order at the time of delivery, the delivery service will attempt to contact you to reschedule the delivery. If the order cannot be successfully delivered within a reasonable time, it may be returned to us, and you may need to pay additional fees for re-shipping.

6. Shipping Issues

If you experience any shipping issues, such as delays or lost packages, please contact our customer service team within 7 days of the expected delivery date, and we will work to resolve the issue.

7. Contact Us

For any questions about your order, shipping inquiries, or delivery issues, feel free to reach out to our customer support team: [email protected]